Privacy Policy

Data protection and privacy

Responsible authority in the sense of the data protection laws, in particular the EU data protection basic regulation (DSGVO), is:

ferienhaus-trenkwalder.de

Angelika Trenkwalder-Bertignol

Brandstraße 17a

82467 Garmisch-Partenkirchen

Germany

Your data subject rights

You can exercise the following rights at any time using the contact details provided by our data protection officer:

  • Information about your data stored with us and their processing (Art. 15 DSGVO),
  • Correction of incorrect personal data (Art. 16 DSGVO),
  • Deletion of your data stored with us (Art. 17 DSGVO), 
  • Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 DSGVO),
  • Objection to the processing of your data by us (Art. 21 DSGVO) and
  • Data transferability if you have consented to data processing or have concluded a contract with us (Art. 20 DSGVO).

If you have given us your consent, you can revoke it at any time with effect for the future.

You may at any time file a complaint with a supervisory authority, e.g. the competent supervisory authority of the federal state in which you reside or the authority responsible for us.

You will find a list of the supervisory authorities (for the non-public sector) with their addresses at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Collection of general information when you visit our website

The nature and purpose of processing:

If you access our website, i.e. if you do not register or otherwise submit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and the like.

In particular, they are processed for the following purposes:

  • Ensuring a trouble-free connection to the website,
  • Ensuring the smooth use of our website,
  • Evaluation of system safety and stability as well as
  • for other administrative purposes.

We do not use your data to draw conclusions about your person. Information of this kind is evaluated statistically by us if necessary, in order to optimize our Internet appearance and the technology behind it.

Legal basis:

Processing takes place in accordance with Art. 6 Para. 1 lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website.

Recipient:

Recipients of the data may be technical service providers who act as contract processors for the operation and maintenance of our website.

Storage period:

The data is deleted as soon as it is no longer required for the purpose of collection. This is generally the case for the data used to provide the website when the respective session has ended.

The provision mandatory or required:

The provision of the aforementioned personal data is neither required by law nor by contract. Without the IP address, however, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or restricted. For this reason an objection is excluded.

Cookies

The nature and purpose of processing:

Like many other websites, we also use so-called "cookies". Cookies are small text files that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website.

This gives us certain data such as IP address, browser used and operating system.

Cookies cannot be used to start programs or transmit viruses to a computer. The information contained in cookies enables us to make navigation easier for you and to display our web pages correctly.

Under no circumstances will the data collected by us be passed on to third parties or linked to personal data without your consent.

Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via the settings of your browser. Please use the help functions of your Internet browser to find out how you can change these settings. Please note that individual functions of our website may not work if you have deactivated the use of cookies.

Storage duration and cookies used:

If you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites:

Insofar as these cookies may (also) affect personal data, we will inform you of this in the following sections.

You can delete individual cookies or the entire cookie pool via your browser settings. In addition, you will receive information and instructions on how these cookies can be deleted or their storage blocked in advance. Depending on the provider of your browser, you will find the necessary information under the following links:

Provision of chargeable services

the nature and purpose of the processing:

In order to provide services subject to a charge, we will request additional data, such as payment details, in order to be able to execute your order.

Legal basis:

The processing of the data required for the conclusion of the contract is based on Art. 6 para. 1 lit. b DSGVO.

Recipient:

Recipients of the data may be contract processors.

Storage period:

We store this data in our systems until the statutory retention periods have expired. These are generally 6 or 10 years for reasons of proper accounting and tax requirements.

The provision mandatory or required:

The provision of your personal data is voluntary. Without the provision of your personal data we cannot grant you access to our offered contents and services.

Use of Google Analytics

The nature and purpose of processing:

This website uses Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: "Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, due to the activation of IP anonymisation on these web pages, your IP address will be shortened by Google in advance within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to and truncated by Google on servers in the United States. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.

The purposes of data processing are to evaluate the use of the website and to compile reports on activities on the website. On the basis of the use of the website and the Internet, further associated services are then to be provided.

Legal basis:

The data is processed on the basis of the user's consent (Art. 6 para. 1 lit. a DSGVO).

Recipient:

The recipient of the data is Google as the processor. For this purpose, we have concluded the corresponding contract with Google.

Storage period:

The data will be deleted as soon as it is no longer required for our recording purposes.

Third Country Transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

The provision mandatory or required:

The provision of your personal data is voluntary, solely on the basis of your consent. If you block access, this may restrict the functionality of the website.

Revocation of consent:

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plugin available under the following link: Browser Add On for deactivating Google Analytics.

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking this link. This will install an opt-out cookie on your device. This will prevent Google Analytics from collecting cookies for this website and browser in the future as long as the cookie remains installed in your browser.

Profiling:

With the help of the tracking tool Google Analytics, the behaviour of visitors to the website can be evaluated and their interests analysed. For this purpose, we create a pseudonymous user profile.

Use of Google Maps

The nature and purpose of processing:

On this website we use the offer of Google Maps. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). This enables us to display interactive maps directly on the website and enables you to use the map function conveniently.

For more information about data processing by Google, please refer to the Google Privacy Notice. There you can also change your personal data protection settings in the data protection centre.

Detailed instructions on how to manage your own data in connection with Google products can be found here.

Legal basis:

The legal basis for the integration of Google Maps and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

Receiver:

When you visit the website, Google receives information that you have accessed the corresponding subpage of our website. This occurs regardless of whether Google provides a user account that you are logged in to, or whether there is no user account. If you are logged into Google, your information will be directly associated with your account.

If you do not want your data to be assigned to your Google profile, you must log out of Google before activating the button. Google stores your data as user profiles and uses them for advertising, market research and/or for the design of its website to meet your needs. Such evaluation is carried out in particular (even for users who are not logged in) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.

Storage period:

We do not collect any personal data through the integration of Google Maps.

Third Country Transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Revocation of consent:

If you do not want Google to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. In this case, however, you cannot use our website or can only use it to a limited extent.

Provision mandatory or required:

The provision of your personal data is voluntary, solely on the basis of your consent. If you prevent access, this may result in functional restrictions on the website.

Google AdWords

The nature and purpose of processing:

Our website uses Google Conversion Tracking. The operator of the Google AdWords services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you have reached our website via an advertisement placed by Google, Google Adwords places a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google.

If the user visits certain pages on our site and the cookie has not expired, we and Google may recognize that the user clicked on the ad and was directed to that page. Each Google AdWords customer receives a different cookie. As a result, cookies cannot be tracked through AdWords customer websites. The information collected from the Conversion cookie is used to generate conversion statistics for AdWords customers who have opted for Conversion Tracking. Customers will know the total number of users who clicked on their ad and were directed to a page with a conversion tracking tag. However, they will not receive information that personally identifies users.

Legal basis:

The legal basis for the integration of Google AdWords and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

Recipient:

Every time you visit our website, personal data, including your IP address, is transferred to Google in the USA. This personal data is stored by Google. Google may pass on this personal data collected via the technical process to third parties.

Our company does not contain any information from Google that could be used to identify the person concerned.

Storage period:

These cookies lose their validity after 30 days and are not used for personal identification.

Third Country Transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Revocation of consent:

If you do not wish to participate in tracking, you can refuse to set a cookie as required for this - for example by setting your browser to generally deactivate the automatic setting of cookies or by setting your browser to block cookies from the "googleleadservices.com" domain.

Please note that you may not delete the opt-out cookies as long as you do not wish measurement data to be recorded. If you have deleted all your cookies in your browser, you must set the respective opt-out cookie again.

The provision mandatory or required: The provision of your personal data is voluntary, solely on the basis of your consent. If you prevent access, this may result in functional restrictions on the website.

SSL Encryption

In order to protect the security of your data during transmission, we use state-of-the-art encryption procedures (e.g. SSL) via HTTPS.

Contract processors used

The following organisations, companies or persons have been commissioned by the operator of this website to process data: smoobu.com

Changes to our privacy policy

We reserve the right to adapt this data protection declaration so that it always corresponds to the current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. Your renewed visit will then be subject to the new data protection declaration.

Questions to the data protection officer

If you have any questions about data protection, please send us an e-mail or contact the person responsible for data protection in our organisation directly: info@ferienhaus-trenkwalder.de